SHIPPING & RETURNS

Returns

• We accept returns within 14 days of delivery.

• Items must be unused, unwashed, and in their original condition.

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

• If you receive a damaged, misprinted, or wrong item, contact us within 14 days of delivery.

• We will replace the item at no cost to you.

Final Sale Items

• Clearance, limited-run items, or heavily discounted products may be marked final sale.

• Order Processing

• All orders are processed within 3–7 business days.

• Preorders or made-to-order items may take longer, and timelines will be listed in the product description.

• Once an order ships, you will receive a tracking number via email.

• Shipping

• Delivery times vary by location (typically 2–6 business days after shipping).

• We are not responsible for packages lost or damaged during shipping, but we will help file a claim when possible.

 

 

privacy Policy

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Crimson Skateboards, (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, or services.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and payment information.

Non-Personal Information: Browser type, device type, IP address, and website usage data.

2. How We Use Your Information
We use your information to:

Process and fulfill orders

Communicate with you about your orders, updates, or promotions

Improve our website and services

Comply with legal obligations

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers for:

Payment processing

Shipping and delivery

Marketing and advertising services

4. Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies in your browser, but some features may not function properly.

5. Your Rights
You have the right to:

Access, correct, or delete your personal information

Opt-out of marketing communications

Request information about how your data is used

6. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

7. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website.

9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Info@crimsonskateboards.com